Claims Department
Address
McClelland and Hine,a division of Worldwide Facilities LLC
P.O. Box 700930
2200 Thousand Oaks Suite 100 (78232)
San Antonio, TX 78270-0930
Telephone Numbers
Local: 210.366.2500
Tx Wats: 800.333.2017
Fax: 210.293.0164
Report a Claim

Direct Toll Free Dialing
1-866-203-3099

Claims can be filed directly from our website using the red "Report a Claim" button, emailed to or called in to our claims hotline: 866-203-3099, extension 217.

For claim queries or status please email . Please have the claim number or policy number within the email.
Person Position Direct Line Email
Lisa CarrollClaims Manager210-293-6272lisa.carroll@amwins.com
Summer RiceClaims Clerk210-293-6298summer.rice@amwins.com
Tara Cruzan Personal Lines Claims Examiner 210-293-6286tara.cruzan@amwins.com

Lisa Carroll, Claims Manager

Years with MHI: 23   Years in Standard/E&S Insurance: 25

Phone: 210-293-6272  Ext: 0
Email: lisa.carroll@amwins.com

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 Hit List

Pianist
    $1,210
    Inland Marine
    $55,000 TIV

Contractor
    $2,549
    EPLI
    $1 Million

LRO
    $42,415
    Brokerage-Property
    $8.5 Million TIV

Builders Risk
    $1,712
    Builders Risk
    $2.3 Million TIV

Salon
    $2,109
    BOP
    $94,500 TIV

Assisted Living
    $3,171
    Commercial Fire
    $487,889 TIV

Food Truck
    $12,914
    Liquor
    $300,000

Contractor
    $2,585
    Workers Comp
   

Fuel Storage
    $660
    Pollution
    $1 Million

Valet Service
    $7,524
    Garage
    $2 Million CSL

Habitational
    $22,951
    Package
    $1 Mil/ $2 Mil

Used Auto Sales
    $665,95
    DOL
    $3 Million CSL

Trucker
    $18,700
    Excess Liability
    $2 Million

Church
    $6,602
    Wind
    $69,340 TIV

Roofer
    $13,811
    CGL
    $2 Mil/ $2 Mil

Condos
    $978
    D&O
    $1 Million

Movers
    $3,000
    Cargo
    $10,000

Mortuary
    $8,128
    Professional
    $3 Million

Marina Club
    $5940
    Flood
    $600,000 TIV

Pianist
    $1,210
    Inland Marine
    $55,000 TIV

Contractor
    $2,549
    EPLI
    $1 Million

LRO
    $42,415
    Brokerage-Property
    $8.5 Million TIV

Builders Risk
    $1,712
    Builders Risk
    $2.3 Million TIV

Salon
    $2,109
    BOP
    $94,500 TIV

Assisted Living
    $3,171
    Commercial Fire
    $487,889 TIV

Food Truck
    $12,914
    Liquor
    $300,000

Contractor
    $2,585
    Workers Comp
   

Fuel Storage
    $660
    Pollution
    $1 Million

Valet Service
    $7,524
    Garage
    $2 Million CSL

Habitational
    $22,951
    Package
    $1 Mil/ $2 Mil

Used Auto Sales
    $665,95
    DOL
    $3 Million CSL

Trucker
    $18,700
    Excess Liability
    $2 Million

Church
    $6,602
    Wind
    $69,340 TIV

Roofer
    $13,811
    CGL
    $2 Mil/ $2 Mil

Condos
    $978
    D&O
    $1 Million

Movers
    $3,000
    Cargo
    $10,000

Mortuary
    $8,128
    Professional
    $3 Million

Marina Club
    $5940
    Flood
    $600,000 TIV

Pianist
    $1,210
    Inland Marine
    $55,000 TIV

Contractor
    $2,549
    EPLI
    $1 Million

LRO
    $42,415
    Brokerage-Property
    $8.5 Million TIV

Builders Risk
    $1,712
    Builders Risk
    $2.3 Million TIV

Salon
    $2,109
    BOP
    $94,500 TIV

Assisted Living
    $3,171
    Commercial Fire
    $487,889 TIV

Food Truck
    $12,914
    Liquor
    $300,000

Contractor
    $2,585
    Workers Comp
   

Fuel Storage
    $660
    Pollution
    $1 Million

Valet Service
    $7,524
    Garage
    $2 Million CSL

Habitational
    $22,951
    Package
    $1 Mil/ $2 Mil

Used Auto Sales
    $665,95
    DOL
    $3 Million CSL

Trucker
    $18,700
    Excess Liability
    $2 Million

Church
    $6,602
    Wind
    $69,340 TIV

Roofer
    $13,811
    CGL
    $2 Mil/ $2 Mil

Condos
    $978
    D&O
    $1 Million

Movers
    $3,000
    Cargo
    $10,000

Mortuary
    $8,128
    Professional
    $3 Million

Marina Club
    $5940
    Flood
    $600,000 TIV


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